Assessment of Dual Functions in Cultural Park Regenerated from Disused Railway Station: Focused on Jinju Railway Culture Park, South Korea
Article information
Abstract
Background and objective
Urban regeneration through repurposing abandoned railway infrastructure has become a prominent strategy for sustainable urban development. However, a limited understanding of how users perceive and use these transformed spaces remains. This study aimed to evaluate how users perceive the Jinju Railway Culture Park (JRCP), which was created by regenerating a 100-year-old railway station site that ceased operations in 2012 into a cultural park.
Methods
A survey of 112 users, conducted from September to November 2024, evaluated JRCP’s combined or dual functions as an urban park and a cultural park through assessments of user satisfaction and intention to revisit, importance-performance analysis (IPA), and keyword analysis.
Results
The results indicated high user satisfaction with overall green spaces (M = 4.15) and facilities (M = 3.99), as well as a strong intention to revisit (M = 4.21), suggesting the park’s successful physical regeneration into a basic urban park. In the IPA analysis, historical and cultural attributes received the highest ratings (Importance = 3.99, Performance = 3.90), while social attributes exhibited the largest gap between importance and performance (Importance = 3.75, Performance = 3.43). In particular, “exhibition/performance information” and “cultural space” were identified as priority areas for improvement. Although the terms “train” (8.9%) and “railway” (7.9%) were most frequently mentioned in the keyword analysis, the purpose of visit for “exploring railway history” received a relatively low score of 2.71 on a 5-point scale.
Conclusion
While JRCP has successfully achieved physical regeneration as a typical urban park, further improvements are needed to fulfill its required role as a cultural park. To ensure the park’s sustainable use, cultural programs should be developed to enhance its appeal as a visitor destination-particularly those that strengthen its social functions and touristic value.
Introduction
Urban parks are essential components of urban infrastructure that support public health, relaxation, and leisure activities. According to Article 5-3 of the Ordinances of the City of Inglewood, California, United States, a public park is defined as follows (City of Inglewood, 2025): A “public park” shall mean a public playground, public recreation center or area, and other public areas, created, established, designated, maintained, provided or set aside by the City, for the purposes of public rest, play, recreation, enjoyment or assembly, and all buildings, facilities and structures located thereon or therein. In South Korea, the Act on Urban Parks and Green Areas (hereinafter referred to as the “Urban Park Act”) defines urban parks as spaces constructed or designated to help preserve urban natural scenery and to enhance citizens’ health, recreational opportunities, and aesthetic experiences in urban areas (KLIC, 2025a). Traditionally, urban parks have served functional purposes-promoting health, relaxation, play, and social gatherings. However, today’s urban parks have transcended their role as mere green spaces, emerging as vital public spaces that reflect local history and culture, serve as platforms for the collective sharing of citizens’ memories and experiences, and play a significant role in shaping urban identity (Gehl, 2013). In 2005, the Urban Park Act in South Korea underwent a major revision. Article 15 (Subdivision and Scale of Urban Parks) introduced the concept of “cultural parks,” defined as follows (KLIC, 2025a): Parks built for the relaxation and education of urban citizens through the practical use of the cultural features of a city. Since then, cultural parks have garnered increasing attention as public spaces that go beyond the traditional functions of parks by integrating and expressing the cultural assets and identity of the city.
Meanwhile, the Special Act on the Promotion of and Support for Urban Regeneration defines urban regeneration as the economic, social, physical, and environmental revitalization of declining urban areas-caused by factors such as depopulation, changes in industrial structure, urban sprawl, and the deterioration of residential conditions-achieved by strengthening local capacity, introducing new functions, and utilizing local resources (KLIC, 2025b). This underscores the potential of cultural parks as instruments of urban regeneration. In particular, abandoned railway sites, as large-scale and accessible land within city centers, are increasingly regarded as strategic assets for such initiatives. Urban regeneration projects that repurpose former railway stations and surrounding sites are actually recognized as sustainable development strategies that leverage the resilience and circularity of historical infrastructure (Pedata et al., 2024).
With the implementation of local urban regeneration projects with financial support from the central government, abandoned railway stations and lines are recognized as relatively large sites with a variety of potential uses for revitalizing old downtown areas. In most medium- and small-sized cities, these spaces have been converted into parks to compensate for the lack of green areas in older urban districts. In contrast, larger cities have repurposed them into mixed-use facilities that incorporate commercial and cultural facilities (Kim, 2019). These idle spaces-such as abandoned railway stations and lines-are not merely instruments of spatial regeneration. They are deeply intertwined with demographic shifts and urban decline. While they may act as both a symbol of urban decline and a source of various community problems, they also represent valuable spatial resources with the potential to drive regional revitalization. In particular, existing public infrastructure and disused railway facilities can serve as important catalysts for restoring local identity and revitalizing urban life (Pak, 2025).
As part of its urban regeneration efforts, Jinju City transformed the former Jinju Station-closed in 2012-into Jinju Railway Culture Park (JRCP) by 2022. Originally opened in 1923, the station served as a vital hub for regional development for nearly 90 years. Following its closure, the site remained abandoned for a decade, becoming a visible symbol of the decline of the old downtown area. However, through an urban regeneration project, this century-old piece of industrial heritage was reborn as a 42,077 m2 park where citizens’ daily lives and local culture intersect. JRCP is an urban and cultural park created through urban regeneration. In other words, while it fulfills the typical roles of an urban park by promoting health, relaxation, recreation, and gatherings, it also utilizes the region’s cultural characteristics to provide residents with opportunities for relaxation and education. This study was conducted to assess users’ perceptions, satisfaction levels, and willingness to revisit JRCP, a cultural park created by repurposing an abandoned railway site. Based on the results, we aimed to empirically analyze how the park’s dual roles-as both a recreational and cultural space-are perceived and experienced by visitors. Furthermore, the study sought to clarify the achievements and limitations of transforming abandoned railway infrastructure into a cultural park through urban regeneration.
Research Methods
Site
The research site is a 42,077 m2 urban cultural park located in Gangnam-dong, Jinju, Gyeongsangnam-do. Formerly the location of the now-defunct Jinju Railway Station, the site originally opened in 1925 and operated for 87 years until its relocation in 2012. It functioned as a central transportation hub for both the Jinju-Masan Line (1925) and the Jinju-Suncheon Line (1968). In the 1930s, the surrounding area was home to rice mills and factories, serving as the economic heart of Jinju’s old downtown. However, it gradually declined due to new town development and changes to the transportation system. According to the population distribution in the urban plan established in 1941, the area that now includes Gangnam-dong had the highest population density (Jinju Statistical Yearbook, 2025). This suggests that the area functioned as a central urban district at the time, serving both residential and commercial purposes. The “Jinju Urban Redevelopment Plan,” formulated in 1969, designated 1986 as its target year and laid out a long-term framework for urban restructuring. While the development of new towns expanded the urbanized areas, the population in old districts-including the area surrounding the former railway station-began to decline, resulting in a gradual process of urban hollowing. Following the station’s relocation in 2012, the site remained abandoned for a decade, becoming a symbol of the decline of the old downtown area. In 2019, a comprehensive urban regeneration project was launched, and by 2022, the site was transformed into a railway cultural park. This transformation goes beyond mere physical redevelopment, functioning as a catalyst for the revitalization of the surrounding region (Kim and Jeong, 2025).
Jinju Railway Culture Park Project
Jinju Railway Culture Park (JRCP) was established through the “Former Jinju Railway Station Site Regeneration Project,” which was implemented from 2019 to 2022. Recognized as an official urban regeneration initiative by the Ministry of Land, Infrastructure and Transport in 2020, the project secured a total budget of 6 billion KRW (Jinju City, 2025; LAK, 2025). It pursued three primary objectives: revitalizing the aging and underdeveloped residential areas of the old downtown; providing a public space for citizens to relax and engage in emotional well-being; and creating a tourism hub centered on the area's historical and cultural assets.
Meanwhile, the urban regeneration plan prioritized preserving the original traces of the site-steeped in centuries of collective memory-over introducing entirely new elements. The primary objective was to retain as much of the original character of the former Jinju Railway Station as possible, enabling local residents to revisit and cherish their memories of the place. In addition to the central station building and the old maintenance depot, several historically significant elements were preserved as symbolic landmarks for the community, despite having lost their original functions. These include the train carriages, the turntable used to rotate trains, the passenger platform, the ginkgo trees lining the perimeter, and the Zelkova pavilion located at the rear of the station.
The newly created JRCP restored the demolished tracks, transforming them into a space for walking and relaxation. By integrating these elements into everyday life, citizens were given opportunities to engage with the site's history, share intergenerational memories, and experience a sense of nostalgia. Furthermore, the former station building, maintenance depot, and platform were repurposed into spaces for exhibitions and performances-places where memories of the past are honored and visions for future culture are nurtured (LAK, 2025). As a result, a variety of community-oriented spaces were established, including the Centennial Forest, Nature Playground, Toad Wetland, Turntable, Community Gardens, Centennial Lawn, Maintenance Depot, Platform, Outdoor Exhibition Area, and Square No. 1 (Fig. 1 and 2).
Survey and analysis
JRCP is an urban park developed through urban regeneration and embodies the functional concept of a cultural park (Fig. 3). The park's purpose is to revitalize surrounding residential areas, promote relaxation and emotional well-being, create a complex cultural space, and serve as a tourism hub by leveraging the region’s historical and cultural resources. Based on these objectives, the following two research questions are proposed. First, to what extent does the park effectively fulfill the functional roles of green spaces typically found in urban parks-such as promoting health, relaxation, recreation, and social gatherings? Second, as a cultural park developed through the adaptive reuse of an abandoned railway site, does this park effectively fulfill its functions of providing relaxation and education to urban residents by utilizing the region’s cultural characteristics?
This study conducted a self-administered survey of visitors to JRCP between September and November 2024. The questionnaire was designed to address the two primary research questions outlined above. As shown in Table 1, the survey comprised seven domains: socio-demographic backgrounds, behaviors, purpose of visit, satisfaction with the park as an urban park, importance-performance analysis (IPA) of attributes related to its role as a cultural park, intention to revisit and continued use, and analysis of keywords associated with park perception. Of the collected responses, a total of 112 fully completed responses were included in the statistical analysis. Statistical analyses, including frequency analysis, descriptive statistics, reliability analysis, and IPA, were performed using SPSS Statistics 27 (Kim and Huh, 2019; Martilla and James, 1977; Park et al., 2022).
In the IPA, the 19 survey items were reorganized into four overarching factors to enhance the clarity of the analysis and interpretation (Kim and Ahn, 2004; Kim and Lee, 2013; Kim and Lee, 2018; Park and Choi, 2017; Suh et al., 2012). This categorization was guided by a conceptual framework and empirical findings from previous studies, which provided the basis for the operational definitions. The specific definitions and corresponding references are as follows:
• Sociality: Defined as a characteristic that facilitates exchange and social interaction within parks (Szromek and Bugdol, 2023). The utilization of cultural heritage contributes to the creation of social value and the formation of community, presenting sociality as a key factor in the experience of public space.
• Symbolism: Defined as the characteristics of a park’s symbolic landmarks and cultural markers that influence tourists’ spatial perception and identity formation (Wu et al., 2025). Symbolism was presented as a key element of cultural and tourism experiences. Furthermore, Kim et al. (2024) found that photo zones (or photo spots) function beyond mere photographic spaces, serving as “mediators of memory.” This suggests that photo zones can act as important devices for reinforcing symbolic meaning.
• Touristic Value: Defined as the characteristics of a park’s appeal and experiential value as a tourism resource (Wu et al., 2025; Yuan and Marzuki, 2024). Touristic appeal is significantly enhanced when historical and cultural resources are integrated with spatial structure and symbolism (Wu et al., 2025). Analyzing visitor expectations and experiences in historical theme parks, Yuan and Marzuki (2024) identified touristic value as a critical factor in increasing visitor satisfaction and intentions to revisit.
• Historical/Cultural Value: Defined as the characteristics of a park’s historical context and cultural narrative that influence visitor experience and satisfaction (Li et al., 2025). In the context of preserving urban historical parks, they found that landscape narratives represent significant cultural and historical values that contribute to enhancing visitor satisfaction.
Through an IPA, we assessed users’ perceptions of the importance and performance of key attributes of the park as a cultural space. Based on this assessment, we proposed strategic measures for improvement or reinforcement, employing the IPA technique originally introduced by Martilla and James (1977). Although initially developed to enhance the service quality of automobile dealerships, the IPA technique has since been widely applied in various fields, including management, marketing, and tourism (Jeong and Seo, 2010; Kim and Huh, 2019). The IPA technique is typically visualized on a two-dimensional grid divided into four quadrants: Quadrant I includes attributes rated high in both importance and performance; Quadrant II consists of attributes with high importance but low performance; Quadrant III contains elements perceived as low in both importance and performance; and Quadrant IV comprises attributes with low importance but high performance. Each quadrant suggests a distinct strategic perspective as follows: Quadrant I represents “Keep Up the Good Work,” suggesting that current performance should be maintained; Quadrant II is labeled “Concentrate Here,” indicating areas that require priority improvement; Quadrant III reflects “Low Priority,” requiring minimal attention; and Quadrant IV is considered “Possible Overkill,” where efforts may exceed their perceived value. The key cultural attributes-sociality, symbolism, touristic value, and historical/cultural value-were selected based on previous studies, and corresponding survey items were also developed to assess these aspects (Kim and Ahn, 2004; Kim and Lee, 2013; Kim and Lee, 2018; Oh and Lee, 2018; Park and Choi, 2017; Suh et al., 2012). Satisfaction with functional convenience was assessed in relation to spatial components, specifically planting and facilities: the survey items were designed to evaluate satisfaction with the functional performance of these elements only. Intention to revisit and continued use were measured through items related to revisit intention, visit recommendation, and the revitalization of residential areas (Chae and Kim, 2020; Lee et al., 2019; Oh and Lee, 2018).
Keyword analysis in this study is grounded in conceptual metaphor theory (Lakoff and Johnson, 1980), which posits that language reflects underlying human cognitive structures, and the environmental psychological perspective that emphasizes how place-identity is constructed and expressed through language (Lewicka, 2011; Proshansky et al., 1983). Recent studies reveal that spatial meanings can be inferred from non-spatial textual terms (Abbasi et al., 2023). Additionally, Liu et al. (2024) validated user-generated keywords as effective tools for analyzing urban parks' functional characteristics and perceived attractiveness. As such, collecting keywords via open-ended questions offers the advantage of capturing users’ spontaneous and intuitive perceptions, which structured, closed-ended questions often fail to reveal. In this study, keyword analysis was based on responses to open-ended questions included in a structured questionnaire. A total of 316 freely generated keywords were collected and subjected to frequency analysis. For visualization, the Python word cloud library was used, with the font size scaled proportionally to word frequency, allowing for a clear visual hierarchy of commonly mentioned terms.
Results and Discussion
Socio-demographic backgrounds
Gender distribution was relatively balanced, with 48.2% male and 51.8% female respondents (Table 2). The age distribution was also even, spanning individuals in their 20s to 50s, accounting for 17.9% to 21.4% in each respective group. Among the respondents, 91.1% were residents of Jinju, of whom 74.8% had resided in the city for over a decade. In terms of proximity to the park, 55.4% of respondents lived within 1 km, while 44.7% resided at or beyond 1 km. This suggests a user base comprising both local neighborhood residents and individuals from broader urban areas. Unlike other parks in Jinju, which are primarily frequented by individuals aged 50 and older, this park features a relatively diverse age distribution among its users (Heo et al., 2017). This pattern is similar to that observed in the Yeonnam-dong section of Gyeongui Line Forest Park in Seoul, as well as in seven major urban parks in Busan (Oh and Lee, 2018; Kim, 2012). The park’s balanced usage across all age groups reflects characteristics typical of cultural parks, in contrast to neighborhood parks that tend to cater predominantly to elderly populations. Overall, these findings align with those of Suh et al. (2012), who studied Dongdaemun History and Culture Park in Seoul.
Users’ behavior
In terms of visit frequency, regular visitation was predominant, with 34.8% of respondents visiting 1–3 times per week and 33.9% visiting at least once a month (Table 3). This indicates that JRCP functions more as an everyday leisure space rather than a one-time tourist destination. In comparison, mountain parks located in the central areas of Jinju City reported higher rates of daily and 1–3 times per week visitation (Huh et al., 2022; Huh et al., 2024). This discrepancy appears to stem from differences in the age distribution of visitors between neighborhood parks and cultural parks. While neighborhood parks tend to attract an older demographic, cultural parks accommodate a more diverse range of users (Oh and Lee, 2018; Kim, 2012; Suh et al., 2012).
The most commonly reported day for visiting JRCP was “any day of the week” (56.2%), followed by “weekends” (31.3%). Similarly, previous studies have found that among Seoul residents, the most popular days for visiting neighborhood parks were also “any day of the week” (48.3%) and “weekends” (35.8%; Chae and Kim, 2020). Moreover, 76% of visitors to Dongdaemun History and Culture Park in Seoul were reported to visit on weekends (Suh et al., 2012). Regarding time of visit, the most significant proportion of JRCP visitors (33.0%) visited between 13:00 and 18:00, followed by 23.2% who visited between 12:00 and 13:00. According to Suh et al. (2012), the peak visiting hours for Dongdaemun History and Culture Park were also between 12:00 and 18:00, accounting for 70.0% of total visits. In terms of visit duration, 74.1% of respondents reported staying between 30 minutes and 2 hours, suggesting that moderate activities such as resting and walking were the primary purposes of visitation. This pattern is consistent with findings from studies on other cultural and neighborhood parks in Seoul (Chae and Kim, 2020; Oh and Lee, 2018; Suh et al., 2012). With respect to visiting companions, the most common response was visiting alone (36.6%), followed by visiting with family (28.6%) and with friends (19.6%). In contrast, at Dongdaemun History and Culture Park, visitors most commonly came with friends (42.0%), followed by couples (32.0%) and solo visitors (10.0%). At nature- and culture-oriented destinations such as garden festivals and botanical gardens, visitors are typically accompanied by family or friends, with solo visitors comprising a relatively small proportion (Ballantyne et al., 2008; Lee et al., 2019; Park et al., 2021). With regard to transportation, the most common mode of access to JRCP was walking (45.5%), followed by private vehicles (23.2%) and public transportation (17.0%). The park’s location in the old city center contributes to its high walkability and ease of access. Regarding information sources, most visitors (61.6%) reported having discovered the park incidentally while passing by. This suggests that many users come across the park during unrelated trips and subsequently choose to visit it. Given the relatively low usage of the Internet (7.1%) and social media (3.6%) as sources of information, these results indicate the need to increase promotional efforts and information dissemination through online and social media platforms to attract visitors from other regions for tourism purposes (Lee et al., 2019; Park et al., 2021).
An analysis of the purposes of visits to JRCP revealed that traditional urban park functions-such as walking (M = 4.28), relaxation (M = 3.96), and exercising (M = 3.85)-were the most common (Table 4). The highest mean score for walking suggests that users perceive the park’s pedestrian environment and green landscape features positively. In the case of Gyeongui Line Forest Park in Seoul, the primary purposes of park use were relaxation/walking (72.6%) and exercising (17.8%) for nearby residents, and relaxation/walking (58.6%) and social gatherings (33.8%) for visitors (Oh and Lee, 2018): they stated that the park functions as a part of daily life for local residents, whereas for visitors, it serves more as a space for leisure activities rather than routine use. When examining the purposes of visits to neighborhood parks in Seoul, exercise was the most common reason at 61.6%, followed by relaxation at 37.1% (Chae and Kim, 2020). Looking at differences by age group, individuals under 65 years of age reported using parks for exercise (49.8%) and relaxation (48.7%) in nearly equal proportions, whereas those aged 65 and older primarily used parks for exercise (87.5%), with significantly lower usage for relaxation (11.7%). This indicates a relatively lower use of parks for exercise among the younger age group. At Dongdaemun History and Culture Park, which was developed as part of an urban regeneration project, the most common purpose of use was relaxation (48%), followed by social gatherings (24%) and facility tours (16%; Suh et al. 2012). These findings suggest that the park serves as a space for both daily routines and leisure activities. As a results, JRCP may function primarily as a general neighborhood park and fall short of fully realizing its intended role as a cultural park.
In connection with the above, JRCP’s unique functions as a cultural park-exploring railway history (M = 2.71), local cultural experiences (M = 2.56), and exploring Toad Wetland (M = 2.29)-showed relatively low response rates. This indicates that, although the physical facilities are in place, the lack of accompanying programs and content limits their utilization for cultural and educational purposes. In particular, the low response rate for the item “exploring railway history,” which is directly linked to the core identity of JRCP, highlights the need to enhance related interpretive content and experiential elements in the future. Therefore, in addition to the park’s primary functions of providing spaces for relaxation and exercise, it is essential to develop cultural and educational programs that reflect the park’s symbolic significance and local character as a cultural park. In other words, the park’s operation and management require a strategic approach that balances everyday utility with cultural distinctiveness.
Post-use evaluation
To assess satisfaction with the park’s functional convenience, a reliability analysis was conducted, grouping the variables into three categories: planting, facilities, and construction and operation (Table 5). All variable groups associated with each attribute showed Cronbach’s α values above 0.8, indicating acceptable reliability of the responses (Lee and Lim, 2023). Overall, satisfaction with the park’s green spaces and facilities was rated as high. A high level of satisfaction was also observed in relation to their design, physical structures, maintenance, and operation. Satisfaction with planting was high, averaging 3.91. Among the planting-related attributes, satisfaction with the “overall green space” was the highest at 4.15. This was followed by high scores for “seasonality” (4.12) and “size of flower beds” (3.92). In contrast, satisfaction with the “types of trees” (3.82) and the “amount of shade provided by trees” (3.67) was comparatively lower. The satisfaction score for facilities was high, with an average of 3.98. Within this category, satisfaction with “overall facilities” was also high, at 3.99. Notably, aspects such as slope, stroller and wheelchair accessibility, pedestrian path width, and pavement materials for walking all scored above 4.0. However, satisfaction with the size and height of signage was the lowest among facility-related items, at 3.73. Satisfaction with construction and operation was relatively high, with an average score of 4.02. Within this category, “overall use” received the highest rating (4.08), followed by “design and physical structures” (4.02) and “maintenance” (3.95).
However, satisfaction levels were not consistently high across all categories. In particular, tree diversity, summer shade, and the signage system received relatively low ratings, highlighting areas in need of improvement. While the park’s overall physical layout and operations were positively evaluated, these findings indicate that certain aspects fall short of meeting users’ specific needs. In particular, to better address the challenges posed by summer heat, increased shade and a more diverse selection of trees are necessary. Additionally, enhancements to the park’s information delivery system are also required.
These findings align with trends observed in other parks developed on reclaimed railway sites, both domestically and internationally. Oh and Lee (2018) identified accessibility and amenities as key factors contributing to user satisfaction in Seoul’s Gyeongui Line Forest Park. Similarly, JRCP also demonstrated high satisfaction levels in terms of pedestrian accessibility and available amenities, suggesting shared strengths between the two sites. Furthermore, Wang and Hu (2024) analyzed Shaping Park in Chongqing, China, and found that high-quality landscaping and the presence of natural elements were critical to user satisfaction. This study also confirmed that “seasonality” and the “aesthetic appeal of flower beds” received high satisfaction ratings, further supporting the conclusion that nature-friendly elements are key determinants of user satisfaction. Therefore, in order for JRCP to sustain and enhance user satisfaction, it is essential to maintain its current strengths-particularly its natural features-while addressing existing shortcomings, such as insufficient shaded areas, limited tree diversity, and the need for improved signage and guidance systems.
Prior to conducting the IPA analysis, a reliability analysis was performed to assess the internal consistency of the variables grouped under each attribute. The results indicated that the social, touristic, and historical/cultural factors all exhibited Cronbach’s α values above .80, while the symbolic factor showed a value above .70, thereby demonstrating acceptable internal consistency across all attributes (Table 6). These results suggest a satisfactory level of reliability (Lee and Lim, 2023). Based on this analysis, the 19 variables were classified into four attributes-social, symbolic, touristic, and historical/cultural-for further interpretation.
The results of the IPA analysis for each attribute are as follows. In terms of sociality, the mean values for importance and performance were 3.75 and 3.43, respectively, indicating the largest discrepancy between importance and performance among the four attributes, as well as the lowest level of perceived performance. The relatively low performance scores for the variables “I often encounter the same people in the park (X1),” “There should be participatory public programs (X3),” and “Information on exhibitions and performances should be easily available (X5)” suggest that the park's function as a space for social interaction is not being fully utilized. Although users acknowledged the importance of fostering social relationships through exhibitions and performances, participatory public programs, cultural spaces, and local community spaces, they perceived the actual performance of these aspects to be lacking. Regarding symbolism, the mean values for importance and performance were 3.95 and 3.81, respectively. Among the variables, “I can experience nature (X12)” recorded the highest importance score at 4.21. This suggests that, in an urban context, users appear to perceive access to nature as the most important symbolic element of the park. The variable “There should be unique features of Jinju Railway Culture Park (X8)” also showed high scores for both importance (4.19) and performance (4.13). In addition, gathering spaces within the park were perceived as highly symbolic. On the other hand, although landmarks and photo zones-which serve as symbolic representations of the park-were rated relatively low in importance, their perceived performance was even lower. In terms of touristic value, the mean values for importance and performance were 3.92 and 3.72, respectively. The variable “The park should be an interesting space as a tourist destination (X15)” showed scores of 4.02 for importance and 3.69 for performance. This indicates that although users recognize the importance of the park as an engaging tourist destination, its perceived performance in this regard is relatively low. These findings suggest that users expect the park to serve as a regional tourism resource, extending beyond its role as a typical green space. With regard to historical and cultural value, the mean values for importance and performance were 3.99 and 3.90, respectively. The variable “The park should contain the story of the past well (X16)” received high scores for both importance (4.05) and performance (4.00), as did the variable “Old things should be kept in the park (X17)”, with scores of 4.04 and 3.97, respectively. These consistently high scores and small discrepancies indicate that the park’s historical context is not only regarded as significant by users but is also, to some extent, being fulfilled, through on-site experiences. However, while users recognize the importance of experiencing local history and culture within the park, they perceive the performance in this area to be relatively low.
Among the evaluated attributes, historical and cultural value ranked highest in both importance and performance, with the smallest difference between the two. Symbolism also received relatively high scores. However, sociality ranked lowest in both importance and performance, exhibiting the largest difference between them. This indicates that while users regard historical and cultural aspects as relatively significant, social functions are perceived as less important. Nevertheless, users do recognize the importance of fostering social connections through exhibitions, performances, participatory public programs, cultural spaces, and local community spaces. However, the perceived performance in these areas remains low, suggesting that the park’s potential role in promoting social interaction is not being fully realized.
According to Kim (2019), user evaluations of JRCP’s sociality, symbolism, and touristic value are slightly lower than those of the High Line Park in New York, but higher than those of Gyeongui Line Forest Park in Seoul. Notably, users rated JRCP’s historical and cultural value higher than that of both comparison sites. Kang (2011) suggested that the High Line Park preserves many aspects of the original railway, and that its design team encourages visitors to encounter remnants of the past in indirect and subtle ways, rather than directly. Kim (2019) reported user satisfaction scores of 3.75 and 2.97, respectively, for the variable “the space effectively conveys the story of the past” in the High Line Park and Gyeongui Line Forest Park. Similarly, satisfaction scores for “the space preserves old elements” were 3.79 and 2.80, respectively. These differences in evaluation may, in part, be attributed to variations in user demographics. While the majority of JRCP users are local residents, visitors to the High Line Park and Gyeongui Line Forest Park often include individuals from other regions or international tourists. In particular, perceptions of historical and cultural value are likely to differ between local residents-who may have deeper prior knowledge of the site-and non-local visitors, who may lack such contextual understanding. Nevertheless, the performance of JRCP in terms of its cultural attributes can generally be assessed as strong. Moreover, as noted by Kim et al. (2024), symbolic devices such as photo zones serve to concretize visitor experiences and enhance spatial perception. Therefore, such features should be considered strategic tools for simultaneously reinforcing the park’s symbolic presence and its touristic appeal.
The strategic plans for the prioritized improvement and reinforcement of JRCP, based on the IPA technique, are as follows. Overall, for all four attributes, perceived importance was found to be higher than the corresponding performance. This suggests that, in general, users’ expectations are not being fully met in terms of actual performance or satisfaction (Fig. 4). Specifically, the variables related to social attributes are located in Quadrants II and III. Among these, ease of access to information on exhibitions and performances (X4) and provision of spaces for cultural engagement (X5) fall into the “Concentrate Here” category, suggesting that these elements should be prioritized from a strategic perspective (Jeong and Seo, 2025; Lee et al., 2019). The remaining social variables are positioned in the “Low Priority” category, indicating that users perceive social features as relatively less important. Consequently, efforts to improve performance in these areas have been limited. Although the community functions of JRCP are currently underdeveloped and users do not appear to have high expectations regarding its social role, it remains important to gradually enhance these functions over the long term through the introduction of community programs and participatory events involving local residents. With the exception of the park’s uniqueness (X7), variables associated with symbolic attributes are located in Quadrants I and III. Uniqueness of the park (X7) falls under the “Possible Overkill” category. In contrast, symbolism related to unique features as a railway culture park (X8), social gathering spaces (X9), and natural elements (X12) falls into the “Keep Up the Good Work” category, suggesting that these aspects should be consistently maintained. Meanwhile, photo zones (X10) and landmarks (X11) are categorized as “Low Priority.” The variables related to touristic attributes are located in Quadrants II and IV. The park’s value as a tourist destination and its tourism components (X14) fall into the “Possible Overkill” category. In contrast, presence of engaging or interesting spaces as a tourism destination (X15) is placed in the “Concentrate Here” category, highlighting the need for focused improvement. All variables related to historical and cultural attributes are located in Quadrant I, corresponding to the “Keep Up the Good Work” category, indicating the need to maintain the current level of performance. It also suggests that the historical and cultural value of the park is well recognized by visitors, and that the park’s development, operation, and management are being carried out relatively effectively. In this context, while maintaining the current performance level, consideration could be given to further enhancing the visitor experience through interactive programs, visual guides, and enriched interpretive content.
In terms of the park's sustainability, high scores were also observed for “willingness to revisit,” reflecting users’ intention to continue using the park (Table 7). Respondents gave high ratings for statements such as “I will visit the park again” (4.21) and “I will recommend the park” (4.17), indicating a strong desire to return. Additionally, the high score for “I will continue to use the park in the future” (4.19) suggests that the park has become an established leisure space for local residents.
Such willingness to revisit serves as an indicator that the park functions not as a short-term tourist attraction, but as a meaningful everyday space for the local community. According to Kim (2023), other urban regeneration projects-such as the Pohang Railway Forest-have similarly found that park usage positively influences local social capital and resident satisfaction. Therefore, to ensure that the Jinju Railway Culture Park (JRCP) continues to contribute to local revitalization, it will be important to consistently enhance programs and facilities that promote social interaction, alongside the historical and cultural elements that have already received high satisfaction. Comparisons with international cases also provide valuable insights. For example, the 1.3–1.46 million annual visits to The 606 in Chicago (Gobster et al., 2017) and the sustained usage of Berlin Nature Park (Kowarik and Langer, 2005; Sim et al., 2020) highlight the importance of program diversity and community engagement. To translate the high willingness to revisit JRCP into actual behavior, it will be necessary to strengthen programs that promote social interaction.
Keyword analysis of users’ perceptions
A keyword analysis identified 110 unique keywords. Table 8 and Fig. 5 present the frequency of keywords mentioned by users of JRCP. The results showed a consistent tendency with the Importance-Performance Analysis (IPA). In particular, the historical/cultural attribute, which showed high importance and performance in the IPA, was reflected in keywords such as ‘train,’ and ‘memory’ with high frequency. Conversely, the social attribute, which exhibited low performance, was confirmed to be associated with keywords like ‘friendly’ and ‘outing’ with low frequency.
The keywords “train” and “railway” were the most frequently cited, appearing 28 times (8.9%) and 25 times (7.9%), respectively. This indicates that users distinctly perceive JRCP as a redeveloped, former railway station. Additionally, keywords associated with relaxation and strolling, such as “rest” and “stroll,” were each mentioned 16 times (5.1%), confirming that JRCP serves as an urban park for everyday leisure activities.
Comparing these keyword analysis results with previous studies on major urban parks in Seoul reveals several important implications. First, the high frequency of keywords related to “stroll” and “rest” is a common phenomenon observed in Seoul Forest, Seonyudo Park, and Yeouido Park (Lee and Son, 2021; Sa, 2024), confirming that the universal functions of urban parks are consistently observed regardless of region or park characteristics. However, a key characteristic of JRCP is that railway-related identity keywords-“train” (8.9%) and “railway” (7.9%)-rank highest. This suggests that the park’s unique identity is strongly reflected in user perception, similar to how “forest” keywords define Seoul Forest and “Han River” keywords characterize Seonyudo Park (Sa, 2024).
However, unlike Seoul Forest, which embodies its identity through experiential programs such as the “Deer” and “Butterfly Garden,” and Olympic Park, which utilizes its complex facilities like the stadium and museum as spaces for cultural events (Lee and Son, 2021), JRCP’s strong railway identity has not been effectively translated into tangible user experiences. This gap is evident as the visitation purpose of 'exploring railway history' scored only 2.71, despite railway-related keywords ranking highest (Table 4).
Just as successful urban parks in Seoul have integrated their identities into engaging programs to promote diverse usage, JRCP should move beyond the mere physical preservation of its railway elements and transform this identity into meaningful experiential content. For instance, Seoul Forest’s ecological programs, Olympic Park’s cultural and artistic events, and Yangjae Citizen’s Forest’s strategy of linking with surrounding commercial areas serve as valuable examples that JRCP can draw upon. (Lee and Son, 2021; Park and An, 2021; Sa, 2024)
Notably, most of the emotional keywords visualized in the analysis reflect positive sentiment. This aligns with the 74–93% proportion of 4–5 star ratings (satisfied to very satisfied) for major urban parks in Seoul on Google Maps (Lee and Son, 2021), confirming the generally favorable public perception of urban parks.
Conclusion
This study assessed user perceptions of Jinju Railway Culture Park (JRCP), a cultural park built on a repurposed abandoned railway site. The results revealed distinct differences in performance between the park’s function as a general urban park and its role as a cultural park.
In terms of the basic functions of an urban park, this park was actively used for purposes such as walking (M = 4.28), relaxation (M = 3.96), and exercise (M = 3.85) (Table 3). Satisfaction levels were also high for overall green space (M = 4.15) and facilities (M = 3.99), with strong intentions to revisit (M = 4.21) and recommend the park to others (M = 4.17; Table 7). These results suggest that the park’s physical and environmental aspects were successfully developed. However, its performance as a cultural park was relatively lacking. IPA analysis showed that historical/cultural attributes received relatively high evaluations (Importance: 3.99; Performance: 3.90), while social attributes scored the lowest (Importance: 3.75; Performance: 3.43). In particular, accessibility to exhibition and performance information (I = 3.94; P = 3.34) and cultural spaces (I = 4.00; P = 3.59) emerged as priority areas for improvement (Table 6). Additionally, efforts to enhance the park’s overall touristic value should be considered moving forward. The key finding from the keyword analysis was the significant gap between users’ perceptions and their actual usage behavior. The keywords “train” (8.9%) and “railway” (7.9%) appeared most frequently, reflecting a strong identity as a railway-themed park (Table 8). However, the actual purpose of visiting-exploring railway history-received a relatively low score of 2.71 on a 5-point scale (Table 3). This perception-behavior gap suggests that while physical revitalization has been successfully achieved, cultural revitalization remains insufficient.
In conclusion, JRCP has successfully revitalized an abandoned railway site in a deteriorating downtown area, demonstrating the potential of repurposing such spaces to rejuvenate the surrounding region. While the physical traces of the century-old railway have been preserved, the challenge now lies in transforming these remnants into a living cultural asset. The true success of such revitalization efforts depends not merely on the creation of physical space, but on aligning the site’s identity with meaningful programming. As both domestic and international success cases illustrate, only through continuous content development and innovative operations-rooted in the park’s unique identity and aimed at bridging the gap between perception and behavior-can it truly establish itself as a sustainable cultural park that contributes to long-term regional revitalization.
These findings carry important policy implications for the cultural revitalization of the formerly abandoned railway site. First, there is an urgent need to develop cultural experience programs, such as exhibitions and performances. Second, based on current usage patterns focused on relaxation and strolling, it is essential to gradually introduce cultural experiences that foster organic behavioral shifts. Third, accessibility to information about exhibitions and performances must be improved. Given the currently low access rates via the Internet (7.1%) and social media (3.6%; Table 3), an active promotional strategy utilizing digital platforms is required. However, this study has several limitations. Due to its focus on user-centered evaluation, the study did not fully incorporate the perspectives of other key stakeholders, such as park operators and local merchants. Furthermore, future longitudinal studies are needed to monitor these ongoing changes, considering the time lag that often exists between physical regeneration and cultural revitalization in urban regeneration parks.
