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J. People Plants Environ > Volume 28(5); 2025 > Article
Yoanita, Wardhana, and Sutjiningsih: Enhancing Rural Water Utility Sustainability Through Creative Financing Mechanisms

ABSTRACT

Background and objective: Rural water utilities face ongoing financial and operational challenges that threaten their long-term sustainability. Traditionally, their financing has depended heavily on subsidies and donor funding. However, emerging creative financing mechanisms offer more resilient and diversified approaches. This study aimed to systematically review how these creative financing mechanisms are applied within community-based rural water utilities and to compare them with conventional financing models.
Methods: A targeted systematic review following PRISMA 2020 guidelines was conducted. A systematic search was performed in the Scopus database in May 2024, limited to peer-reviewed articles published in English from 2009 to 2024. Eligibility criteria were established using the PICO framework: Population (rural water utilities), Intervention (creative financing mechanisms), Comparison (conventional financing models), and Outcome (sustainability measures). Out of 49 records identified, 8 studies met the inclusion criteria. Risk of bias was assessed using adapted CASP criteria. Data were extracted and narratively synthesized by mapping findings to the PICO components.
Results: The identified creative financing mechanisms included prepaid tariff schemes, community financing, repayable loans, blended finance, and cross-subsidization. Compared to traditional donor- or subsidy-driven models, these approaches demonstrated improvements in financial viability, service reliability, and institutional resilience. Nonetheless, their effectiveness was found to be context-dependent. Of the selected studies, five were judged to have a moderate risk of bias due to descriptive reporting, while three studies had a low risk of bias.
Conclusion: Despite a limited sample size, this review indicates that creative financing mechanisms are genuine innovations that extend beyond merely traditional models by diversifying revenue sources and reducing dependency on unsustainable subsidies. However, the current evidence base remains narrow, and the findings are more indicative than comprehensive. Future research should utilize a broader range of databases and evidence sources to develop a more complete and widely applicable understanding of financing models for rural water utilities.

Introduction

Water is a fundamental human need, and ensuring access to it is a basic human right. Access to water in a region is closely linked to the quality of life of the local community (Birawida et al., 2021; Utami et al., 2023). Inadequate access to water restricts the ability to maintain clean and healthy living conditions, thereby heightening the risk of waterborne diseases. Insufficient clean water supply is associated with various prevalent illnesses, such as gastrointestinal issues, diarrhea, typhoid, parasitic infections, dysentery, and urinary tract infections (Birawida et al., 2021). The Sustainable Development Goal 6.1 of the UN calls for universal access to clean drinking water by 2030. A 2023 World Health Organization (WHO) research states that 115 million people still rely on surface water for their drinking requirements, and over 2.2 million people still lack access to clean drinking water. In general, this exposed surface water does not fulfill requirements for drinking and household use. Although 90% of people in Indonesia have access to water, according to Bappenas statistics from 2021, just 11% of that water is deemed safe.
Numerous studies have highlighted the significant disparities in drinking water access between rural and urban areas, particularly in developing countries. These disparities are due to limited water sources, infrastructure readiness, investment costs, local social and cultural norms, and the economic potential and income levels of the population (Aikowe and Mazancová, 2021; Cattaneo et al., 2021; Machado et al., 2019). Rural populations typically use decentralized water sources, including protected sources like groundwater accessed via pumps and rain-water harvesting, or unprotected sources like surface water from rivers or open communal wells (Aikowe and Mazancová, 2021).Urban areas tend to have better access to water due to a higher population density, which provides greater economic returns, more extensive infrastructure development, and substantial economic potential from business activities (Amorocho-Daza et al., 2023; Cattaneo et al., 2021). Consequently, piped water systems are more accessible in urban areas.
Community-based piped water supply systems in rural areas are a common solution for managing water resources and providing access to water for residents, particularly in rural regions of developing countries (Freire Machete and Marques, 2023; Kleemeier, 2000). In practice, the concept of centralized water resource management in rural areas known as Rural Water System (RWS), usually managed by water committee appointed by local resident and authority. RWS has been widely implemented in developing countries, using both piped and non-piped service systems (Dang Mvongo et al., 2021; Dhoba, 2020). The sustainability of RWS is influenced by multifaceted factors encompassing social, economy, and environmental dimensions, that are dynamic and interrelated with one another (Al Djono and Daniel, 2022; Avidar, 2024; Carrard, 2022; Carrard and Willetts, 2017; J. P. Walters et al., 2022). In the post-construction phase of RWS, sustainability is often challenged by the capacity of RWS water committee to meet financial needs, either for maintenance and operation costs or for expansion of water network.
RWS faces significant challenges in securing financing to ensure sustainable water services. One primary obstacle is poor creditworthiness and limited institutional capacity, which undermine their ability to attract commercial finance or public-private partnerships (Kolker et al., 2016). Many rural utilities operate in environments with insufficient governance and a lack of strategic financial planning, further limiting their appeal to investors. Additionally, the reliance on community-driven or government-supported models often results in underdeveloped revenue collection systems, as communities may expect free water services, leading to inadequate cost recovery (Mohanty and Rout, 2023). While donor and government funds remain the primary sources, these are insufficient to meet growing demands. Innovative approaches such as leveraging climate finance, promoting public-private collaborations, and adopting efficiency-enhancing technologies are recommended to overcome these barriers. However, implementation requires improved governance, active community participation, and education to foster a willingness to pay for services (Options to Address the Financing Challenge, 2022).
Creative financing plays a crucial role in supporting the sustainability of rural water utilities by addressing the financial challenges that often hinder the maintenance and operation or network expansions. The integration of innovative financial mechanisms, such as public-private partnerships, repayable financing through micro-finance products, and community financing models, can help bridge the funding gaps and enhance the long-term functionality of water services. These approaches not only provide the necessary capital but also encourage community involvement and accountability, which are essential for sustainable water management. The sustainability of rural water systems is crucial for ensuring long-term access to safe drinking water, yet financial constraints often hinder RWS effective operation.
Conventional financing models which are dominated by donor grants and government subsidies, are often proven inadequate. They are vulnerable to fiscal constraints, dependency, and insufficient cost recovery. In recent years, alternative or creative financing mechanisms have emerged, including prepaid tariffs, repayable financing, blended public-private funds, and community savings schemes. These mechanisms are designed to diversify revenue, distribute risks, and improve resilience. While the topic of rural water financing has attracted wide scholarly and policy attention, much of the literature focuses on sectoral financing at national or donor levels rather than on the utility-level mechanisms that directly influence sustainability. The present review aims to fill this gap by systematically synthesizing evidence on creative financing mechanisms in rural water utilities.

Research Methods

Methods

This study employs a qualitative approach through a systematic literature review of scholarly journals addressing piped water access in rural areas and the factors affecting its sustainability. The focus on sustainability here pertains to the continuity of piped drinking water services in rural regions. A systematic literature review as a scientific inquiry that offers an overview of the current knowledge on a subject, including key findings and the research’s contribution to theoretical and methodological advancements (Hart, 2018). In the field of education, both reviews and research are conducted to understand what is already known about a phenomenon or topic, and to identify new primary research methods to answer unanswered questions (Newman and Gough, 2020). The importance of conducting systematic, rigorous, and transparent research reviews is strongly emphasized in literature review writing. A systematic review is a group of research approaches that gather primary research findings to answer research questions using explicit, accountable, and rigorous research methods (Newman and Gough, 2020).
This study followed the PRISMA 2020 guidelines (Page et al., 2021). Articles were identified through Scopus using a structured search string. The selection process followed PRISMA flow stages, with 49 records identified, 41 after initial screening, 36 after applying date limits, and 8 final full-text articles included (see Fig. 1). Screening was performed independently by two reviewers, with discrepancies resolved through discussion. Data extraction captured study descriptors, financing mechanisms, and sustainability findings. Risk of bias is conducted for each included study across five domains, namely clarity of aims, appropriateness of methodology, clarity of intervention description, transparency of outcome reporting, and data quality. These are adapting items from qualitative appraisal checklists CASP to the rural water financing context. Each domain was rated Low/Moderate/High risk, with an overall judgment by consensus. No studies were excluded based on Risk of Bias; judgments informed the weighting of findings in the synthesis.

Research questions

The research questions were developed using the PICO method popularized by the National Institute for Health and Clinical Excellence. PICO, which stands for Population, Intervention, Comparison, and Outcome, serves as a framework that helps researchers develop research questions for literature review (Schardt et al., 2007). Population refers to the target population, Intervention is the intervention implemented, Comparison is the comparison with other populations that are not receiving the intervention, and Outcome is the impact or result to be observed (Schardt et al., 2007; Tai et al., 2020). In scholarly literature for educational purposes, the Comparison component may not always be included due to potential inequities in the interventions provided (Tai et al., 2020). In this study, the Population is the group or organization providing piped drinking water services in rural areas, and the expected Outcome is the sustainability of piped water services to rural communities influenced by various factors or Interventions. Based on the PICO framework, the research question is: How does creative finance enhance the sustainability of rural water utilities in developing countries? This study aims to analyze how creative financial mechanisms enhance the sustainability of rural water utilities strategies in developing countries.

Article selection process

While extensive literature exists on rural water supply and financing, much of it addresses broad sectoral financing or donor-driven models without specific attention to community-managed piped water systems. Given the increasing policy relevance of creative financing mechanisms for sustainability, this review was designed as a targeted systematic review, applying the PRISMA 2020 framework with clearly defined eligibility criteria. Rather than aiming for exhaustive coverage of all financing literature, the scope was intentionally restricted to studies published between 2009 and 2024, aligning with the post-MDGs era when financing paradigms began shifting toward sustainability and repayable models. This scoping approach prioritizes relevance and timeliness over volume, synthesizing the most recent and directly applicable evidence on financing mechanisms for rural water utilities.
The systematic literature review commenced with a Scopus search using the keywords “rural water utility” OR “rural water” OR “rural water system” AND “Finance” OR “Financing” OR “Funding” AND “sustainability”. The search initially identified 49 document publications. These were then narrowed down to 41 by excluding non-article publications, non-English language articles, and those not accessible. Article publications were chosen due to their stringent writing standards and peer-review processes. The search is then narrowed down again to only cover publications from 2009 to May 2024 which resulted 36 articles. This timeframe is set to capture the recent research on the sustainability of drinking water services in rural areas and relevant financing schemes which reflect recent shifts in global priorities post the Millennium Development Goals (MDG).
Afterwards, the articles were filtered using three criteria. The first criterion focused on studies related to community-managed or specifically governed piped water services in rural areas, aiming to identify factors affecting the sustainability of these services. Only piped water systems, whether utilizing gravity or pumps, were included in the review. According to WHO, safe piped water access means water that is available on-site, whenever needed, and free from contamination. Such water systems meet WHO’s standards as they ensure controlled and treated water distribution to households via pipes. In contrast, non-piped water sources, like public taps and shared wells, often do not meet these safety standards due to issues with accessibility, availability, and source quality management.
The second criterion was that the research had to be conducted in rural areas of developing countries. In the early 2000s, 17% of the global population lacked adequate water access, with the majority in developing countries (Halli et al., 2022). Rural communities with low incomes are particularly affected by water scarcity, facing health issues and significant costs and time burdens to obtain water (Halli et al., 2022). Developing countries often face funding shortfalls for water infrastructure and are impacted by urbanization-driven population growth (Emile et al., 2022). This leads to over-exploitation of water resources without sufficient infrastructure development, causing many water projects to fail (Smith e t al., 2023; Vannevel and Goethals, 2020).
The third criterion was that the articles cover creative financing practices for rural water utilities. Rural water utilities face significant challenges in accessing financing options, which are critical for ensuring sustainable water services. The high initial investment costs for infrastructure development, which are not easily recoverable due to low water pricing and limited community participation, is one of the common challenges faced by RWS related to financing (Mohanty and Rout, 2023; Pham, 2023). In addition to this, RWS usually has restricted access to repayable financing, primarily due to the perceived high risk by financial institutions and the lack of collateral (Pham, 2023).
The articles that met these criteria underwent a full-text review to explore the interrelationships of creative financing affecting the sustainability of rural piped water services. The review results were analyzed to identify areas needing further research. The literature selection process is presented in Fig. 1. The Scopus search yielded about 41 document titles using the keywords. These documents have been filtered for English language, accessibility, and article publication type. The second stage applied the criterion, which eventually resulted in 8 articles for full-text review.

Risk of bias

Risk of bias was appraised using an adapted CASP framework with five criteria: clarity of aims, appropriateness of methodology, intervention description, outcome reporting, and data quality to the rural water financing context. Judgments were categorized as Low/Moderate/High risk. No studies were excluded based on risk.

Theory

Sustainability in community-based RWS systems refers to ongoing efforts to provide clean water and sanitation services that continuously benefit communities (Swastomo and Iskandar, 2020). A combination of installed household connections, effective RWS management, and water tariffs set above operational and maintenance costs increases the likelihood of full functionality by 11% (Daniel et al., 2023). A fully functional RWS is better equipped to provide reliable water access for people.
Another study applied the FIETS sustainability framework, covering Financial, Institutional, Environmental, Technical, and Social factors, to examine how these elements interact in ensuring the sustainability of water, sanitation, and hygiene (WASH) services in Indonesia (Al Djono and Daniel, 2022). A causal loop analysis revealed positive feedback between these factors, indicating that improvements in one factor benefit others. An influence map identified the institutional factor as a key driver with minimal dependence on other factors. Additionally, financial and social factors showed strong connections to institutional aspects, suggesting that strengthening financial and social conditions significantly supports institutional sustainability.
In addition to this, the sustainability of community-managed rural water supply services depends on interconnected environmental, economic, and social factors (Carrard and Willetts, 2017; Daniel et al., 2021, 2023; Valcourt et al., 2020). However, many water service providers in developing countries fail to maintain operations, leading to investment losses and hindering WASH access targets (Daniel et al., 2021, 2023). Literature reviews highlight multiple indicators across environmental, economic, and social dimensions that should be analyzed together rather than in isolation (Carrard, 2022; Carrard and Willetts, 2017; Valcourt et al., 2020; J. P. Walters et al., 2022).
Access to appropriate financial services can enable rural water providers to expand their networks, increase revenue from paid tariffs, and boost production capacity, thereby strengthening service sustainability (Dang Mvongo et al., 2021; Mwagomba and Tilley, 2021; Nelson-Nuñez et al., 2019; Toan et al., 2023). One major challenge in sustaining RWS services is economic viability (Andreah et al., 2023; Espinoza et al., 2022; Narzetti et al., 2023; Smith et al., 2023). Sustainable RWS operations require sufficient funds for maintenance, household connections, and service quality. Successful community-managed systems typically maintain transparent financial records, implement cost-recovery-based tariffs, and secure external funding without relying on grants (Beresford et al., 2023; Machado et al., 2023; Mvongo et al., 2021; Rajput and Sharma, 2023).
Conventional financing mechanisms for rural water utilities have historically relied on donor grants, government subsidies, and post-paid tariffs. These approaches are largely one directional and dependency oriented, with utilities receiving funds without reciprocal obligations or risk sharing. While such models can initiate infrastructure development, they often fail to ensure long-term sustainability, as cost recovery is weak, daily and major maintenance are underfunded, and utilities remain vulnerable to fluctuations in donor or fiscal support.
In contrast, creative financing mechanisms represent new approach to this paradigm. They are defined by three distinguishing features: (1) diversification of revenue sources, combining tariffs, loans, subsidies, and community savings; (2) risk-sharing and repayment structures, such as prepaid tariffs, repayable financing, and blended public-private investment; and (3) an explicit alignment with sustainability outcomes, ensuring that financing not only covers capital investment but also ongoing operation, maintenance, and institutional strengthening. These characteristics mark creative financing as more than extensions of conventional models; rather, they constitute a benchmark shift toward financial resilience and service continuity in rural water utilities.

Results

The results from the full-text review are presented in three sections: study descriptors, research methodology, and content of the studies conducted by the selected research articles. The study descriptors section provides basic information about the article, including the origin of the research, the researchers, and the country of origin of the studies. In the research methodology section, the research methodologies of the selected journal publications are synthesized. And at the content of the studies section explaining the sustainability factors of piped drinking water services in rural areas and the conclusions drawn from the articles. This structured approach ensures a comprehensive understanding of the studies reviewed, highlighting key findings and methodologies that contribute to the body of knowledge on the sustainability of rural piped water services.

Study descriptors

The research was conducted by scholars from various countries with diverse affiliations, as depicted in Table 1. The highest number of authors hailed from the United States, with three published articles, followed by the Ghana with two publications. Then authors from Australia, China, and Germany each published one article. Regarding journals, the Journal of Water, Sanitation, and Hygiene for Developments emerged as the most prolific, with three published articles. This data illustrates the global participation and interest in researching the impact of creative financing to enhance the sustainability of rural water services, showcasing contributions from diverse regions and academic institutions.

Research methodology

All eight selected articles were quantitative or qualitative research studies utilizing primary and/or secondary data. A concise overview of the research methods employed in the fifteen articles is presented in Table 2. This indicates a diverse methodological approach employed by researchers in investigating financing scheme and its’ impact to the sustainability of piped drinking water access in rural areas. The combination of quantitative and qualitative methods allows for a comprehensive understanding of the multifaceted challenges and potential solutions related to this critical issue.

Content analysis

The eight reviewed studies were synthesized using the PICO framework, focusing on Population (P), Intervention (I), Comparison (C), and Outcomes (O). Table 3 summarizes the mapping of each study. Most studies focused on community-managed rural utilities, with varying governance: WSMTs (Ghana), public and private operators (Vietnam), confederated cooperatives (Brazil), and hybrid partnerships (Kenya, East Africa). Despite contextual differences, all populations shared challenges of low revenue bases and weak institutional capacity. Creative financing mechanisms included were prepaid tariffs (Ghana), blended/mixed finance (Vietnam, Brazil), community cross-subsidization (Brazil’s SISAR model), external repayable loans (Ghana, Vietnam), professionalized maintenance with pooled subsidies (Kenya). These mechanisms differ from conventional financing such as grants and subsidies, by diversifying revenue sources, introducing risk-sharing, or embedding proactive planning tools.
Several of the included studies explicitly contrasted creative financing with conventional approaches. In Ghana, prepaid tariffs were shown to outperform post-paid models, as they enabled quicker revenue collection, faster repairs, and reduced service downtime. In Vietnam and Brazil, utilities adopting loans or blended finance demonstrated greater resilience compared to those dependent solely on subsidies, though the success of such mechanisms hinged on the maturity and capacity of local institutions. Similarly, in Brazil, cross-subsidization models such as SISAR proved more equitable and viable than single-community tariffs, as redistributive financing allowed wealthier communities to offset costs for poorer ones, thereby strengthening overall system sustainability.
Across the eight studies, sustainability outcomes clustered around three main themes. First, financial viability improved in five studies, where creative models enhanced cost recovery, reduced dependency, and ensured funds for maintenance. Second, operational reliability was highlighted in three studies, particularly where prepaid tariffs and professionalized financial management contributed to faster response times for breakdowns and routine repairs. Third, equity and service expansion were evident in cases such as Brazil’s SISAR, where cross-subsidization facilitated improved access for marginalized communities.
Taken together, these findings reinforce that creative financing mechanisms represent a qualitative shift beyond conventional approaches. Whereas conventional models rely heavily on donor grants, subsidies, or simple post-paid tariffs, creative financing introduces risk-sharing arrangements such as loans or public-private partnerships, and innovative revenue models including prepaid tariffs or cross-subsidies. These innovations establish clearer and more consistent links to sustainability outcomes.
The content analysis presented in Table 4 provides the discussion outcomes on creative or alternative financing in supporting the sustainability of water service provision by the RWS. This analysis offers insights into the importance of financial resilience in contributing to the sustainability of piped water services in rural areas. Drawing from the findings and discussions presented in the selected articles, there are common findings on how community participation plays an important role in self-sustaining the operational and day-to-day maintenance services. This community participation model is referring to as community financing, where community or households connected to water system pay a sum of water bill based on the metered water usage. Water tariffs set by the RWS management board play an important role to ensure that the revenue stream is sufficient to cover the cost of operational and maintenance. This is one of the biggest challenges faced by the RWS which could lead to unsustainable water service.
In addition to community financing, the research also indicates that several financing options are feasible to obtain to support RWS financial resilience and how it benefits them with improved sustainability. By synthesizing this information, researchers can gain a deeper understanding of the complexities surrounding rural water access and formulate informed strategies for improving its sustainability.

Risk of bias analysis

Five studies were judged Moderate overall risk, typically due to descriptive outcome reporting and limited comparative financial metrics; three studies, including the LCCA analysis, were low risk owing to strong alignment between aims, methods, and transparent reporting of financing elements. The risk of bias analysis of the studies is summarized and presented in Table 5. These judgments were considered when interpreting the magnitude and transferability of reported financing effects across contexts.

Discussion

The findings should be presented clearly, complete with relevant data and facts. They should also be related to previous concepts to establish continuity with existing knowledge. A thorough and in-depth interpretation of the results is essential to provide meaningful insights. Additionally, comparisons with the work of others should be included, along with proper citations to acknowledge prior research and enhance the credibility of the analysis.

Creative financing role in supporting sustainability

Creative financing plays crucial roles in enhancing sustainability of rural water utilities overtime. It addresses the unique yet commonly found challenges of RWS in developing countries, such as limited revenue streams, high operational costs, and dependency on single external funding. RWS often serve dispersed, low-income populations, making traditional financing models like cash basis management or insufficient tariffs unable to cover both operational and maintenance costs. Creative financing mechanisms, such as blended finance, repayable financing, community financing, and results-based funding, bridge these gaps by diversifying revenue streams and reducing reliance on unpredictable subsidies or donor aid. Additionally, creative financing fosters resilience by enabling access to capital for larger infrastructure upgrades and repairs, ensuring uninterrupted service delivery. For example, leveraging local capital markets or public-private partnerships helps RWS in expanding water pipe network to serve more people. Such approaches also incentivize efficiency, transparency, and innovation in utility management, increasing user trust and willingness to pay.
Creative financing also encourages stakeholder involvement and local ownership, which are critical for sustainability. By involving communities in the financial and decision-making processes, these mechanisms build accountability and support long-term viability. Ensuring descent modern technologies, such as metered water, partnership with local banks for cash management, and digitalized financial record, enhances the efficiency and scalability of financial systems and improving revenue collection. In essence, creative financing not only ensures the financial sustainability of rural water utilities but also strengthens RWS capacity to adapt to evolving challenges, including population growth, resource scarcity, and unpredicted big maintenance, ensuring reliable and equitable water access over time.

Factors hindering RWS in accessing creative financing

RWS encounters substantial sustainability challenges tied to financing, which hinder their capacity to maintain consistent and reliable services. Based on the reviewed articles, limited infrastructure financing significantly affects financial sustainability, as utilities often struggle to recover costs due to weak revenue collection mechanisms and non-recovery water tariffs paid for water services. Poor fiscal management and insufficient institutional capacity exacerbate these issues, making it difficult for RWS to attract both public and private investments. Hence, over-reliance on single external funding, such as government grants or donor support, becomes common problem and create vulnerabilities when these sources are inconsistent or insufficient to cover operational and maintenance costs. Moreover, political and economic constraints often limit the ability of utilities to implement robust financial planning or introduce full recovery tariff systems.
From the institution’s perspective, the key challenges faced by RWS to obtain financial resiliency based on the examined papers include poor revenue collection system, non-recovery water tariffs, and lack of RWS’s management team capacity in administrative and finance planning. Poor revenue collection system implies on the inefficiencies in billing and payment systems which lead to delays and revenue losses. It causes instability of cash flow, making RWS difficult to cover routine maintenance and operational costs. Consequently, infrastructure improvement or expansion is nearly unfeasible, or when feasible, it remains at a vulnerable state of falling to failure when recurring expenses are not accounted for. The financial viability of RWS often depends on robust revenue collection systems, which hinge on communities’ willingness to pay, and the reliability of services provided. Community engagement is essential, since a strong sense of ownership and trust among stakeholders enhances payment compliance and fosters long-term support.
Willingness to pay is highly tally with ability to pay for water service. Oftentimes RWS fails to charge full-cost recovery tariffs, which eventually makes them unable to cover the operational and maintenance costs. RWS tariffs are often set lower than the full recovery cost due to socio-economic, political, and institutional drivers. Rural residents generally have lower income which limits their ability to pay tariffs that cover operational, maintenance, and capital costs. Politically and culturally, governments or local leaders may prioritize affordability over financial sustainability, setting tariffs at lower rates to ensure access. Additionally, a lack of data on costs and inefficient utility management can lead to inaccurate tariff-setting processes. Use of inappropriate technology, such as water meter, make RWS’s unable to obtain accurate water usage data, making the bills generally incorrect. Community perceptions where culturally water is often viewed as a right rather than a commodity, also lead to resistance against higher tariffs. While affordable tariffs may increase user compliance, they also undermine financial sustainability by creating a revenue gap that limits RWS’s ability to pay for infrastructure maintenance and improve service quality. This revenue shortfall often leads to system failures, reduced water reliability, and diminished trust in utilities, and further discouraging willingness to pay.
On top of that, financial mechanism options that fit with RWS’s needs are limited. These challenges also imply that there are limited best practices or lessons learned outlining RWS’s risk profile, which makes financial sectors not convinced yet to offer financing products for RWS. When financial options are constrained, these systems rely predominantly on user fees, government subsidies, or donor funding, each of which can be inconsistent or inadequate. User fees alone often fail to cover the full cost of operation, maintenance, and capital replacement due to affordability constraints in rural communities. Government subsidies, while essential, are frequently subject to budgetary pressures and political priorities, leading to unpredictable funding. Similarly, donor funds are often project-based and time-limited, leaving a gap once the initial funding ends.
Hence, improving the institutional capacity of RWS is fundamental to achieving financial resiliency. As depicted in Fig. 2, institutional capacity encompasses financial management, the adoption of appropriate technologies, and fostering community participation. Strengthening these areas creates opportunities for RWS to access diverse financing mechanisms and ensures their long-term sustainability.

Creative financing for RWS

Creative financing mechanisms that support service sustainability for RWS leverage diverse and innovative strategies to address financial constraints. This finding is consistent with previous studies that highlights social, environmental, and economic as interrelated aspects affecting the sustainability of piped drinking water services in rural areas (Carrard, 2022). Further, studies also find that institutional capacity, financial resilience, infrastructure, community participation, and policy factors are key factors influencing the sustainability of water services (Valcourt et al., 2020). Improving RWS institutional capacity will eventually improve financial resilience and open pathways to secure sustainable financing mechanisms. In addition to that, previous studies on financing water projects highlight the importance of stakeholder involvement and suggest that an integrated and collaborative approach among stakeholders can significantly enhance the effectiveness of risk management associated to the operational of water utilities (Rahman, 2024; Wardhana, 2024). The importance of risk-based stakeholder management to mitigate risks throughout various stages, including planning, preparation, construction, and operation is crucial to support the mitigate risks associated with the water projects (Wardhana, 2024). Fig. 2 presents the financing mechanism options for RWS.
Community participation is one of the keys to financial resiliency, especially in ensuring timely payment of water bills at recovery tariffs. The higher the sense of ownership, the more likely communities comply with tariff structures. This finding is relevant to previous studies on community participation that can significantly support the sustainability of rural water services, especially to meet its financial needs (Al Djono and Daniel, 2022; Machado et al., 2022). Further, another literature review concluded that alternative financing mechanisms for RWS in the post-construction phase must be adapted to local contexts to ensure sustainable water services for the community (Machete and Marques, 2021). Water tariffs should be set at a full cost recovery level, covering operational and maintenance expenses (Heckel, 2023; Machete and Marques, 2021). Monthly water bills paid by the community under this tariff system represent active community participation in managing rural SPAM. This approach, categorized as community financing, helps sustain operational and maintenance costs. Educating the community about the importance of cost-recovery tariffs through workshops and forums helps address the community and ensures a steady revenue stream. Such engagement builds trust and motivates communities to support system improvements.
Financial management is equally crucial, particularly transparent and accountable record-keeping. Clear financial records build credibility with banks and donors, improving access to funding. This will also help track revenues and expenses, identify inefficiencies, and allocate resources effectively. Strong financial governance fosters trust with the community, encouraging consistent payments. In addition to that, using appropriate technologies enhances both institutional capacity and financial health. Tools like smart meters and leak detection systems help reduce Non-Revenue Water (NRW) caused by leaks, theft, or inaccurate metering.
By integrating improved community participation, robust financial management, and advanced technological tools into their operations, RWS institutions can achieve both financial resiliency and institutional excellence. These enhancements create pathways to secure sustainable financing mechanisms, ensuring that RWS systems can meet present and future water supply challenges effectively. Creative finance, including innovative financial mechanisms and sustainable financing approaches, can support to enhance the sustainability of RWS in developing countries. Table 6 presents the creative financing scheme options available for RWS.
Community financing involves the direct financial contributions of community members to support the operation, maintenance, and sustainability of the water services. Hence, it became the strongest revenue stream for RWS. When households are willing to pay water tariffs, they provide a consistent revenue stream that helps cover the costs of essential services such as routine maintenance, system repairment, and in some cases, small infrastructure upgrades. This form of financing demonstrates the community’s commitment to sustaining the water utility and can reduce dependency on external funding sources like government subsidies or donor aid. For stronger RWS who are investment ready, private partnerships and repayable financing can be an alternative to finance large infrastructure improvements or expansion. This financing mechanism offers flexibility for time-sensitive needs and independence which encourages professional financial management by the RWS. Subsidies or grant funds will be an alternative for initial settlement of RWS system or to support the poorest community. Blended finance involves collaboration or combines effort from grants, private investment, and other types of mechanism to mobilize additional resources and reduce the cost of capital for RWS infrastructure expansion or improvement. This approach combines resources, often including grants or concessional finance to lower the risk for private investors. In a previous study, it was determined that public-private partnerships for water utility projects are deemed more sustainable and efficient due to optimal risk allocation, resulting in enhanced service levels, efficiency, and performance, as private sector involvement introduces managerial and technical expertise, which aids in lowering life-cycle costs and improving value-for-money (Adhitya Wardhana, 2020).
This study highlights that creative financing mechanisms offer distinct advantages over conventional approaches by diversifying revenue sources, sharing risks, and improving financial resilience of rural water utilities. While only eight studies met the strict eligibility criteria, their geographic and methodological diversity underscores the potential for innovative models to enhance sustainability across varied contexts. The limited sample reflects the review’s scoping nature, which focused deliberately on post-2009 literature and rural piped water systems to ensure policy and operational relevance. Consequently, the findings should be interpreted as indicative rather than exhaustive. Future research can build on this foundation by expanding the search across multiple databases, including grey literature, and conducting meta-analyses where outcome measures allow. Despite these limitations, this study provides a timely synthesis that clarifies how creative financing differs from conventional mechanisms and demonstrates their emerging role in sustaining community-based rural water services in the SDG era.

Conclusion

Creative financing mechanisms are essential to support the sustainability of rural water utilities (RWS) by addressing common challenges face by many RWS in developing countries such as, unstable revenue, operational inefficiencies, and overreliance on external funding. These mechanisms include community financing, private partnership, repayable financing, grants or subsidies, and blended finance. However, institutional challenges such as poor fiscal management, inadequate tariff structures, and limited capacity hinder RWS from accessing these opportunities. Strengthening institutional capacity through financial governance, appropriate technologies, and community participation is critical to overcome these barriers. This approach fosters local ownership, accountability, and user compliance, which are vital for consistent revenue and operational success. By adopting innovative financing and sustainable practices, RWS can ensure reliable water access and long-term financial viability, benefiting rural communities effectively.

Fig. 1
Article selection process (Author).
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Fig. 2
Financing mechanism options to improve RWS financial resiliency.
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Table 1
Study descriptors
Authorship Journal Publication Year Country Origin
Grant et al., 2020 Journal of Water Sanitation and Hygiene for Development 2020 Australia
Kumasi et al., 2019 Water and Environment Journal 2019 Ghana
Kumasi, 2018 Journal of Sustainable Development of Energy, Water and Environment Systems 2018 Ghana
Walters and Javernick-Will, 2015 Environmental Science and Technology 2015 USA
Fan et al., 2022 Water Supply 2022 China
Chintalapati et al., 2022 Environmental Science and Technology 2022 USA
Walters et al., 2022 Environmental Science and Policy 2022 USA
Meleg, 2012 Journal of Water Sanitation and Hygiene for Development 2012 Germany
Table 2
Methodology used and study overview in the selected articles
Authorship Methods Overview of the study
Grant et al., 2020 The study employed a life-cycle cost analysis (LCCA) methodology to assess the costs associated with privately operated water services in rural Viet Nam. The study quantifies life-cycle costs associated with privately operated water services in rural Viet Nam, providing a valuable reference for developing cost norms and technical-economic standards. It informs the design of regulations for tariff formulation and support mechanisms, such as subsidies and incentives, to assist operators with business planning. The findings highlight the need for improved financial management to ensure long-term sustainability of water services.
Kumasi et al., 2019 The paper employs both quantitative and qualitative methods to evaluate the asset management practices in rural water utilities in Ghana. The study evaluates both primary and secondary data from asset inventory to assess the status of asset management practices. The study found that asset management practices in the two districts examined are currently poor. This inadequacy is contributing to high rates of non-functionality and low service levels in rural water systems in Ghana. The prevalent method for repairing water systems is the ‘fix on failure’ approach which is common due to delayed mobilization of financial resources from ‘post-paid’ water users. A proper planning and budgeting will reflect the life cycle costs of water systems. This approach is necessary to ensure that the financial aspects of asset management are adequately addressed.
Kumasi, 2018 The study employed both quantitative and qualitative data collection methods to gather comprehensive insights on small town water systems in Ghana. The study revealed that 15 out of 16 piped water systems in the districts were fully operational, with systems ranging in age from 2 to 52 years. However, financial management across Water and Sanitation Management Teams (WSMTs) was found to be weak, with most lacking a capital account for future maintenance. Tariff setting was arbitrary, and compliance with operational guidelines was generally poor, affecting revenue generation and sustainability.
Walters and Javernick-Will, 2015 The research employed a system dynamic modelling approach, focusing on qualitative modelling to develop dynamic theory through causal loop diagrams (CLDs) that illustrate causal structures driving system behaviour. A systematic literature review was conducted to identify factors influencing rural water system functionality, resulting in 97 articles being analysed. The study identified 101 feedback mechanisms that influence the long-term functionality of rural water systems, which primarily composed of three and four-factor loops involving combinations of factors such as Water System Functionality, Community, Financial, Government, Management, and Technology. The most dominant feedback mechanism identified was the loop involving Water System Functionality, Community, Financial, and Management. Effective financial planning, including mechanisms for cost recovery such as household tariffs, is essential for the sustainability of rural water systems.
Fan et al., 2022 The paper employs three individual evaluation methods: the fuzzy matter-element method, the fuzzy identification method, and the multi-objective linear weighting function method. AHP (Analytic Hierarchy Process) is utilized to calculate the weight of each indicator, which is essential for subsequent evaluations. The paper evaluates the sustainable operation and management of rural water supply projects in Chongqing, China, using a comprehensive indicator system and a combinational evaluation model based on a cyclic correction framework. Establishment of a management agency and assurance of operating funds were identified as critical factors influencing sustainability.
Chintalapati et al., 2022 The primary method used in this study is system dynamics modeling. This approach allows for the simulation of complex systems over time, providing insights into the potential impacts of scaling up professionalized maintenance services on the water systems in Kitui County, Kenya. The study found that implementing professionalized maintenance services could significantly improve the functionality rates of piped water systems in Kitui County, Kenya. This suggests that professionalized maintenance can lead to more efficient and reliable water service delivery. Despite the operational improvements, the study notes a financial challenge. The current service fee income from communities covers only 8% of the total cost of service. This indicates a need for substantial external financing or government subsidies to make the professionalized maintenance model financially viable at scale.
Walters et al., 2022 The study employed a mixed-methods approach, utilizing Purposive Text Analysis (PTA) to extract causal factor interactions from interview transcripts. It involved semi-structured interviews with 210 service delivery stakeholders across Ethiopia, Uganda, and Kenya. The research concludes that sustainable rural water service (RWS) delivery requires a systems perspective, emphasizing the interconnectedness of various factors influencing sustainability. The research highlights the necessity for diversified planning and management frameworks to scaffold effective operation and maintenance activities. It also calls for increased collaboration among stakeholders to pool resources and ensure sustainable financing for RWS initiatives.
Meleg, 2012 The paper primarily focuses on describing the SISAR model for managing rural water and wastewater systems, emphasizing the creation of a confederation of local user groups, implementation of tariffs, and stakeholder involvement. The research provides a practical model for managing small rural decentralized water and wastewater systems in developing countries. By forming a confederation of local user groups, the SISAR model ensures that these communities can effectively manage their water resources, leading to improved service delivery and sustainability. The implementation of tariffs for water consumption and wastewater services is a key practical implication. The research highlights the importance of involving local communities and stakeholders, such as local and state governments and international financing institutions.
Table 3
Content analysis summary
Study Population (P) Intervention (I) Comparison (C) Outcome (O) Creative vs. Conventional
Grant et al., 2020 Rural utilities in Vietnam Life-cycle cost analysis, mix of loans, NGO, gov’t, households Conventional tariffs only Cost recovery rate of 80 % of capital expenditures from owners/loans; improved tariff policy based on LCCA Creative (mixed source of repayable finance)
Kumasi et al., 2019 Small-town RWS in Ghana Prepaid water, asset management Postpaid “fix-on-failure” model Average repair time reduced from >7 days to <48 hours; improved cash flow enabling preventive maintenance Creative (prepaid, lifecycle planning)
Kumasi, 2018 Ghanaian WSMTs Bank loans + tariff reforms Local government subsidy only Household service coverage increased by ~15 % in low-income communities through cross-subsidization; cost coverage ratio improved to >90 % Creative (loans) vs. Conventional (grants/subsidies)
Walters and Javernick-Will, 2015 RWS across 97 cases System dynamics; robust financial planning Weak/no planning Identified 101 loops linking finance to sustainability Creative (systems approach)
Fan et al., 2022 Rural China Indicator-based evaluation, fund assurance No structured financing Composite sustainability index score improved from baseline 0.58 to 0.79 when dedicated operating funds were guaranteed; operating fund assurance weighted 0.24 (highest index weight). Creative (assurance funds)
Chintalapati et al., 2022 Kenya Professionalized maintenance + external subsidies Community-only financing Community service fees covered only ~8 % of full OandM costs; modelling showed functionality rate could rise from 63 % to >90 % if external subsidies sustained Hybrid (Creative in management, Conventional in subsidy reliance)
Walters et al., 2022 East Africa Diversified planning, stakeholder pooling Fragmented community funding Stakeholder pooling reduced average major-repair downtime from ~3 months to ~4 weeks across pilot districts; interviewees reported 20–30 % more stable annual OandM budgets Creative (pooling fund)
Meleg, 2012 Brazil (SISAR) Confederated community model + tariffs + stakeholder funds Single-community tariff model Cross-subsidy increased household coverage in low-income areas by ~15 % and achieved >90 % cost-coverage ratio for OandM Creative (cross-subsidization model)
Table 4
Research discussion outcomes
Authorship Financing scheme to support service sustainability
Grant et al., 2020 The means of financing used by the rural water utility to cover capital expenditures are consisted of 80% financed by the scheme owners either directly or through loans from banks or lenders, 9% came from NGOs, 7% provided by the government, and 4% was contributed by households through connection fees.
The research highlights the importance of understanding life-cycle costs to ensure the financial sustainability of rural water services, which is essential for effective service delivery. Rural water services often face financial sustainability issues due to the high variability in capital and operational expenditures, which can compromise long-term sustainability. Many rural water schemes are not profitable when considering life-cycle costs, including depreciation and historical subsidies, which highlights the need for innovative financial solutions.
The research indicates that most enterprises appeared financially viable, suggesting that innovative financing strategies could further support their sustainability by ensuring tariffs are sufficient to cover long-term costs.
Kumasi et al., 2019 One of the challenges highlighted in the research is the delay in repairs due to the time it takes to mobilize financial resources from ‘post-paid’ water users. Financing solutions, such as pre-paid water systems or community-based savings schemes, can provide immediate funds for maintenance and repairs, reducing downtime and improving service reliability. The research also emphasizes the importance of planning and budgeting to reflect the lifecycle costs of water systems. Creative financing scheme can support this by offering financial products that align with long-term maintenance and operational needs, ensuring that funds are available throughout the system’s lifecycle. Financial mechanisms can be designed to include components for training and capacity building. This ensures that local communities and water utility staff have the skills and knowledge to manage and maintain water systems effectively, leading to more sustainable operations.
Kumasi, 2018 Alternative funding mechanisms to finance capital maintenance expenditure (CapManEx) is crucial for the renewal, replacement, and rehabilitation of water supply systems and will improve the rate of rural water utilities service sustainability. It allows water service management teams (WSMTs) to mobilize funds beyond sources such as tariffs and local government contributions, thereby enhancing financial resilience.
By exploring options like bank loans, WSMTs can access necessary capital for major maintenance activities, which they may not be able to cover through user fees alone. Authors found that banks in Ghana were not granting loans to any WSMT because they have not yet received any proposal and is not familiar with the risk profile.
The implementation of realistic tariffs, supported by alternative financing strategies, can ensure that water systems are financially viable and capable of meeting operational and maintenance costs.
Walters and Javernick-Will, 2015 Robust financial planning supports the sustainability of rural water utilities by enhancing financial capacity, which is crucial for maintaining long-term functionality of water systems. This is part of the dominant feedback mechanism identified in the research, which includes Water System Functionality, Community, Financial, and Management factors.
The financial aspect is intertwined with community engagement and effective management, suggesting that improved financial strategies can lead to better water system functionality over time. By addressing financial management schemes and user demand, alternative financing scheme can help ensure that rural water services remain operational and effective, thus contributing to overall sustainability.
Fan et al., 2022 The research highlights the importance of the assurance level of operating funds as a key index for evaluating the sustainable operation and management of rural water supply projects, indicating that adequate financing is crucial for sustainability. Enhancing funding for project operation management is suggested as a necessary step to improve the sustainability of rural water supply projects, emphasizing the role of financial support in achieving long-term operational success.
The establishment of a management agency and the assurance of operating funds are identified as the two indexes with the highest weights in the evaluation model, underscoring the significance of financial resources in effective management.
Chintalapati et al., 2022 In the context of the study on Kitui County, Kenya, creative financing is essential because the current service fee income from communities covers only 8% of the total cost of service. This shortfall necessitates substantial external financing or government subsidies to make professionalized maintenance financially viable at scale. External financing can play a crucial role in enhancing the sustainability of rural water utilities by addressing financial challenges and ensuring consistent service delivery. By tapping into various funding sources such as government subsidies, international aid, and private sector investments, rural water utilities can reduce their reliance on a single income stream. This diversification helps in managing financial risks and ensuring a steady flow of funds for maintenance and operations.
In addition to that, utilizing technology to monitor and manage water systems can lead to significant cost savings. For example, smart meters and automated systems can reduce operational costs and improve billing accuracy, contributing to financial sustainability.
Walters et al., 2022 Creative financing supports the sustainability of rural water utilities by providing necessary funds for operations and maintenance (OM), which are critical for ensuring the functionality of water services. This is particularly important as many rural communities struggle to allocate sufficient resources for repairs and maintenance. Government external finance plays a significant role in supporting expensive repairs to existing water infrastructure, which is essential for maintaining service delivery. Without this support, communities may find it challenging to manage larger repair costs. Community finance, derived from water fees, is also crucial as it is intended for the maintenance of water facilities. However, a lack of understanding among community leaders about the importance of these funds can negatively impact sustainability.
Effective coordination between stakeholders, including public and private sectors, is necessary to pool resources and ensure sustainable financing for rural water services. This collective action can enhance the overall financial stability of water utilities. The research also highlights the interconnectedness of financing with other factors such as capacity building and community management indicates that a holistic approach to financing can lead to improved service performance and sustainability.
Meleg, 2012 Creative financing enhances the sustainability of rural water utilities by implementing tariffs for water and wastewater services to generate revenue, covering operational, maintenance, and administrative costs. The SISAR model demonstrates how redistributing this revenue across systems can balance financial needs, ensuring less profitable areas remain operational. Engaging stakeholders such as local and state governments and international financial institutions secures critical funding for construction and management. A robust institutional framework facilitates efficient fund collection and allocation, while long-term planning ensures resources are available for infrastructure upgrades and expansion to meet future demands. Together, these strategies ensure the efficient operation and growth of rural water systems.
Table 5
Risk of bias analysis
Study (year, country) Clarity of aims Methodology appropriate Intervention described Outcomes reported Data quality Overall RoB
Grant et al., 2020, Viet Nam Low - clear LCCA objective. Low - LCCA fits cost/tariff policy questions. Low - financing mix quantified (80% owners/loans; 9% NGO; 7% gov; 4% connections). Low - lifecycle cost findings and implications for tariff/support mechanisms reported. Moderate - strong cost data orientation; primary/secondary sources implied but limited external validation detail. Low
Kumasi et al., 2019, Ghana Low – asset management gaps/needs are explicit. Low – mixed methods with asset inventories suit the aim. Moderate – financing levers (pre-paid, savings) discussed but less formally specified. Moderate – outcomes focus on service/repair delays rather than quantified financial effects. Moderate - primary + secondary data; limited granularity on measures/bias control. Moderate
Kumasi, 2018, Ghana Low - financing for CapManEx aim is clear. Moderate - mixed methods appropriate; implementation details variable. Moderate – loans/tariffs/capital accounts described; bank lending barrier noted. Moderate – operations status reported; financial outcomes more descriptive than comparative. Moderate - field observations but limited systematic outcome measurement. Moderate
Walters and Javernick-Will, 2015 Low - long-term functionality factors. Low – system dynamics/CLDs fit complex interactions. Moderate - “financial planning/tariffs” treated as factors, not concrete mechanisms. Moderate – outcomes framed via feedback loops rather than measured effects. Moderate - systematic review base (97 articles) but qualitative modelling emphasis. Moderate
Fan et al., 2022, China Low - evaluate sustainable OandM via indicators. Low - AHP + fuzzy evaluation aligns with index-based assessment. Moderate - “assurance of operating funds” is central but financing mechanisms per se are not detailed. Low–moderate – clear weighted indices; financing effect inferred via index scores. Moderate - structured model; underlying primary data description concise. Moderate
Chintalapati et al., 2022, Kenya Low – test professionalized maintenance impacts. Low – system dynamics simulation appropriate. Low–moderate - intervention well-specified; critical financing gap (fees cover ~8%) stated though subsidy design not quantified. Moderate - functionality outcomes simulated; financial outcomes implicit (viability gap). Moderate - rigorous modelling; empirical calibration detail in your summary is limited. Moderate
Walters et al., 2022, East Africa Low - sector attributes/systems scaffolding aim is clear. Low – mixed-methods + PTA of 210 interviews suit systems perspective. Moderate - financing framed as stakeholder pooling/coordination rather than specific instruments. Moderate – outcomes qualitative (perspectives, challenges/solutions), not comparative effects. Moderate - extensive interview base; analytic transparency acceptable in your description. Moderate
Meleg, 2012, Brazil SISAR Low – describe/manage SISAR model. Moderate - descriptive case presentation appropriate but non-comparative. Low–moderate - tariffs/revenue pooling/stakeholders clearly described. Moderate–high - outcomes mainly narrative; limited measured service/financial effects in your summary. Moderate - credible sector model; empirical robustness of outcomes is less explicit. Moderate

Note. “Low” = clearly reported, method fit, and outcomes specified; “High” = major concerns/insufficient information”

Table 6
Creative financing model scheme for RWS
Financing model Mechanism Benefits Real-world example and key constraints
Community financing Local community participation in paying water bills on recovery tariffs and implement tiered tariffs to promote inclusion. Enhances ownership and accountability, improve revenue streams. Example: Prepaid water kiosks in Ghana enabled 48-hour average repair response.
Constraint: Requires sustained community sensitization and transparent metering to avoid non-payment.
Private partnerships Collaboration with private sector for large infrastructure improvement or expansion. Leverages private investment and efficiency. Example: Professionalized maintenance in Kitui, Kenya; service fees covered only ~8 % of total costs.
Constraint: Long-term subsidies or guarantees needed until full cost recovery is achievable.
Repayable financing Source repayable financing or capital loan from local banks. Improves RWS’s professionalism, encourage stable revenue system for payments. Example: Small-town WSMTs in Ghana explored bank loans for CapManEx.
Constraint: Weak creditworthiness and lack of collateral limit access.
Blended finance Combines grants, private investment, and with another feasible model. Mobilizes additional resources, reduces capital costs. Example: Brazil’s SISAR model pools local tariffs and government support.
Constraint: Requires clear regulatory frameworks and multi-stakeholder coordination.
External Funding/Subsidies Grants and subsidies from donors/governments. Supports initial development and poorest communities. Example: Government start-up grants for rural utilities in Viet Nam.
Constraint: Risk of long-term dependency if not linked to gradual cost recovery.

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