Satisfaction with settlement and intent-to-persist
Satisfaction with settlement was 3.67, which was close to being satisfied (
Table 5). Regarding the reasons for satisfaction, beautiful natural environment and healthy natural environment were at 3.99 and 3.94 respectively, which was close to approve, while the others were close to neutral or below neutral. In particular, low living costs and various income sources were low at 2.58 and 2.52, respectively. Similarly,
Choi et al. (2014) revealed that the satisfaction with settlement of rural migrants nationwide slightly exceeds neutral at 3.24, the satisfaction with natural environment was the highest at 3.83, and the satisfaction with convenience of living facilities was the lowest at 2.61. Regarding the reason for dissatisfaction, poor income sources and medical facilities / services were relatively high at 3.32 and 3.30 respectively, administrative services and living conditions such as education and culture were at 3.25 and 3.24 respectively, which were above neutral, and friction with local people was neutral at 3.07. For the intent-to-persist, intent to move to another rural area and intent to go back to the city were below neutral at 2.87 and 2.99 respectively, and intent-to-recommend and intent-to-publicize were above neutral at 3.40 and 3.46, respectively.
As previously mentioned, four variables related to intent-to-persist were transformed into a single variable (
Equation 1 and
Table 2). Only variables of satisfaction that were correlated with intent-to-persist were selected and presented in
Table 6. Intent-to-persist (IPE) showed a highly significant positive correlation (p < .01) with satisfaction with settlement (SWS). This is consistent with
Lee et al. (2004) and
Whang (2006), and supports that higher satisfaction with settlement leads to higher intent-to-persist. Intent-to-persist showed a highly significant positive correlation (p < .01) with hospitality of local people (SHL), administrative services (SAS), beautiful natural environment (SBN), and healthy natural environment (SHN) in the reason for satisfaction. In the reason for dissatisfaction, it showed a highly significant or significant negative correlation (p < .01 or p < .05) with friction with local people (DFL) and administrative services (DAS). Satisfaction with settlement showed a highly significant or significant positive correlation (p < .01 or p < .05) with SHL, SAS, and SHN, while it showed a highly significant negative correlation (p < .01) with DFL. As a result, intent-to-persist and satisfaction with settlement were both affected by natural resources, relationships with local people, and administrative services (
Choi et al., 2014;
Whang, 2006), whereas they were not affected by medical facilities and services, living conditions such as education and culture, living costs, and income sources. This seems to be in line with the motives to migrate to rural areas and the main reasons for choosing Namhae county (
Table 4), such as healthy lifestyle in rural areas, natural environment and interpersonal relationships.
Recognition and intent-to-participate of URE business, including tourism
Most rural migrants were in their 40s–50s, born and raised in urban areas, and have moved to Namhae county for leisure, health or natural environment of the county. They may have characteristics of both consumer and supplier in tourism businesses of the county. Thus, analyzing how rural migrants assess tourism in Namhae county will help find ways to revitalize URE business. It is important to analyze the attraction factors of tourist sites in order to understand the characteristics of the destinations that both attract and satisfy tourists (
Medina-Munoz and Medina-Munoz, 2014). The major destinations recommended by rural migrants are categorized into 3 types as shown in
Table 7. Terrestrial nature includes 4 destinations, marine nature includes 9 destinations, and culture/recreation includes 18 destinations. Namhae county is composed of islands and thus there are more marine nature resources listed than terrestrial nature resources, but more distinctive culture/recreation resources of the region are listed with a relatively higher frequency. This suggests that local culture is an important resource for developing community-based tourism (
Giampiccoli and Kalis, 2012). ‘German village’ showed the highest frequency (65), followed by ‘Geumsan mountain & Boriam temple (59)’, ‘Daranginon in Gacheon village (47)’, ‘Sangju beach (27)’, and ‘Gardening art village (19)’. German village is a village in Mulgeon-ri village, Samdong-myeon township. In 2001, Namhae county invested over 3 billion KRW to prepare approximately 30,000 pyeong (24.5 acres) of land, which was parceled out for Koreans living in Germany, who had been sent to Germany in the 1960s as nurses or mine workers, to resettle back in South Korea. The returnees imported materials from Germany and built traditional German-style houses, and currently this village serves as an important tourist spot that attracts many visitors. The fact that Namhae county designated German village as one of the most beautiful places of the county in the policy making process and solved the problems in the policy implementation process by financial support and reinforcement of self-government capabilities is a good example of rural tourism (
Kim, 2010). Daranginon in Gacheon village is terraced rice paddy field with layers created on a mountain slope of Gacheon village in Nam-myeon township (
Kweon and Lee, 2016). Gardening art village is adjacent to German village in Samdongmyeon township, and is a village with beautiful houses and gardens led and created by horticulture experts with the support of the Namhae county office. As a result, this suggests that terrestrial and marine natural resources themselves are also important, but cultural and recreational resources that are created based on such beautiful landscapes or healthy natural environments can be more frequently recognized as major destinations to visit. This is an important matter to consider in URE business that encompasses green tourism and rural tourism in the broad sense.
Kim (2003) claimed that green tourism appears in the form of comprehensive implementation linked to local resources, and the implementation strategies are affected by four factors such as human resources, economic, cultural and natural resources, user behavior, and facilities.
The images rural migrants have about Namhae county were categorized into 4 types as shown in
Table 8. Natural environment features included 8 images, local places included 11 images, local products included 4 images, and local people included 1 image. ‘Sea’ showed the highest frequency (40), followed by ‘Geumsan mountain & Boriam temple (27)’, ‘Nature and landscape (19)’, ‘German village (16)’, and ‘Treasure island (11)’. The results indicate that ‘Geumsan mountain & Boriam temple (27)’ and ‘German village (16)’ were not only the most important destinations to visit, but also the important images that represent Namhae county.
Phillips et al. (2013) stated that destination image affects visitors’ perception of value, satisfaction, intent-to-revisit and intent-to-recommend, and a positive image is important in attracting re-visitors. As a result, the image of Namhae county showed to be linked to the dominant landscape features based on the islands and the county’s distinctive places. Since the relationship with local people turned out to be a factor that affects satisfaction with settlement and intent-to-persist, the fact that unkindness of local people is selected as the image of Namhae county three times must be an important part to be considered for the revitalization of URE business including tourism.
In the assessment of tourism, rural migrants evaluated the tourism resources as excellent overall (
Table 9): landscape of terrestrial nature and marine scenery were excellent at 4.04 and 4.01, respectively, and unique scenery of the villages and recreation area were close to excellent at 3.87 and 3.70, respectively. Accessibility was rated below neutral: driving a car in Namhae county was at 2.69 and getting to Namhae county from the outside was at 2.92. Facilities were rated at neutral: accommodation facilities were the highest at 3.17 among the items of facilities, and specialty/souvenir stores were the lowest at 2.80. Sanitation/cleanliness and public relations/information were rated at neutral. The service of guides and the kindness of local people were at 3.07 and 2.95, respectively. Among the items of service and price, meals were the lowest at 2.68, followed by specialties and souvenirs and URE programs at 2.69 and 2.89, respectively, and accommodations were above neutral at 3.17. Overall, rural migrants recognized that the tourism resources of Namhae county were excellent, but the quality of facilities, services, etc. were below average.
Kweon and Lee (2016) mentioned in the study on Daranginon in Gacheon village that while coastal scenery, accessibility, and kindness were their strengths, convenience facilities, visitation costs, meal and beverage prices, purchase of local specialties, hands-on education programs, and various feasts and events were less satisfying.
Schmidt et al. (2016) stated that collective action is essential for the development of sustainable rural tourism, in which individual or small businesses work together to improve their environments, form associations, syndicates and non-governmental organizations, and achieve common goals. As rural tourism-related businesses are interconnected and interdependent within the region, actions by individuals or small businesses to satisfy the tourists independently or exclusively may rather threaten the sustainability of rural tourism in the long run.
In order for UREs to revitalize the economy in rural areas, direct trade of agricultural products and various rural experience tours with local features are needed (
Kang and Jeong, 2013). In the evaluation of URE programs operated in rural experience villages implementing UREs, all programs except for livestock experience were rated at 3.50 or higher (
Table 10). Natural ecology experiences, visit to cultural sites, fishery experiences, experience of local festivals, special products, etc., and farming experience were particularly highly evaluated, which were linked to the local features of Namhae county. However, the overall quality of URE programs and the expertise in operation were rated the lowest at 3.34. This had a very significant correlation (Pearson correlation = .235, significance = .006) with the results of assessments that showed the quality of service and price of URE programs as less than neutral (
Table 9), and indicated that rural migrants recognized the natural and cultural resources for URE businesses were excellent, but the development and operation of URE programs were below neutral. With regard to this,
Kim (2001) stated that firstly an interpretation system must be established to efficiently operate experience programs.
Kim (2001) also mentioned that an interpretation system must be established first to efficiently operate experience programs, and there is a need for well-organized legal and institutional strategies to develop experience programs capable of displaying the features of local resources, train/reeducate interpreters, and establish / supply information for interpretation.
In order to improve rural migrants’ awareness and intent-to-participate in URE business, it is necessary to specifically analyze their recognition, behaviors, and intent-to-participate of URE business. Intent-to-participate was at 3.45, which was between neutral and willing.
Ma et al. (2015) said rural migrants had a desire to contribute to agricultural and regional development, but they seemed to have a passive attitude toward URE business. Since URE is comprised of various activities to utilize rural spaces such as the natural environment, settlement spaces, and agricultural spaces, local residents must make voluntary efforts from multiple angles to revitalize their communities (
Kang and Jeong, 2013), for which it is necessary to enhance their awareness of URE (
Jang, 2013). Awareness was neutral at 3.20, and necessity was between neutral and necessary at 3.69, closer to necessary (
Table 11). Assessment of the support from central/local government was between neutral and good at 3.51, closer to good.
Jang (2013) mentioned that residents’ awareness of URE must be enhanced by setting up programs to foster URE experts, reinforcing expert consulting, and benchmarking best practices. In the correlation analysis with intent-to-participate (IPS), awareness (AWB) did not show a correlation, whereas necessity (NEB) and assessment of the support from central/local government (ASG) showed a very significant positive correlation (p < .01) (
Table 12). This indicates that intent-to-participate is affected by the recognition of necessity and the support of central/local government.
Correlation analysis was conducted on variables related to intent-to-participate, satisfaction with settlement and intent-to-persist. Only the key variables with a significant correlation were selected and presented in
Table 13. Intent-to-participate (IPA) showed a very significant positive correlation (p < .01) with satisfaction with settlement (SWS). Among 4 variables related to intent-to-persist, intent-to-recommend (IRE) and intent-to-publicize (IPU) showed a significant positive correlation (p < .05) with IPA. This indicates that it is necessary to consider the increase of both satisfaction with settlement and intent-to-persist in order to enhance intent-to-participate.
In the correlation analysis of intent-to-participate and variables related to assessment of tourism resources, facilities, services, etc., variables correlated with intent-to-participate were 4 variables included in tourism resources, driving a car in Namhae county, and the service and price of meals (
Table 14). Assessment of the landscape of terrestrial nature (ALA) and recreation area (ARE) showed a very significant positive correlation (p < .01) with IPA, while the rest showed a significant positive correlation (p < .05). Among the variables, the effective ways to enhance the intent-to-participate may be improving the resort area, the accessibility such as shuttle bus service, and the service and price of restaurants to satisfy visitors. With regard to this, as mentioned by
Yu et al. (2013), it is necessary to secure unique and reasonably-priced accommodations, improve the service of restaurants, and present local cuisine. Indigenous food, artworks and handicrafts are attractions that show the local culture, and especially the unique local cuisine has the potential to provide visitors with the joy of traveling away from everyday routines and facilitate a number of community benefits (
Bessiere and Tibere, 2013;
Giampiccoli and Kalis, 2012).
Information source and experience of participation were analyzed to seek for ways to enhance rural migrants’ awareness and intent-to-participate in URE business. As for the information source in URE exchange projects, people around (family / friends / colleagues, etc.) were the highest at 33.9%, followed by the internet at 20.5% (
Table 15). This indicates that the relationship with the local people is important for rural migrants, and at the same time, the hospitality of the local people is required. As for experience of participation, currently participating was very low at 9.1%, and no experience (none) was very high at 61.5%. As a result, 38.5% of rural migrants had experience of participation. In the question of intent-to-participate in URE business, 55.3% responded willing or very willing, and the average value was 3.45 in 5-point of Likert scale (
Table 11). Considering these results, the Namhae county office must come up with ways to increase opportunities for experience of participation.
Park and Kim (2010) stated that rural tourism must be connected as a collective action of the entire village, so it is necessary to develop experience products and routes linked to local features in which all members can participate. Through the medium of URE, new information is shared, and in the process of sharing culture, the local people can develop a positive perception of the region, which can be the driving force to voluntarily revitalize the region (
Kang and Jeong, 2013).
The goals of URE business are to build infrastructures in rural areas, improve cultural life, revitalize the region, create jobs, and generate income (
Bessiere and Tibere, 2013;
Chancellor et al., 2011;
Jang, 2013;
Ma et al., 2015). Importance-performance analysis (IPA) was conducted on the expected effects of rural migrants and the benefits achieved so far for these goals (
Fig. 1). A total of three variables were located in quadrant 1, where both importance and performance were high: ‘getting more income from increased visitors (2)’, ‘enhancing cultural life (3)’, and ‘local revitalization (4)’. A total of two variables, ‘infrastructure construction (1)’ and ‘job creation (5)’, were located in quadrant 3, where both importance and performance are low. According to the results of
Martilla and James (1977), ‘getting more income from increased visitors (2)’, ‘enhancing cultural life (3)’, and ‘local revitalization (4)’ were included to the area of ‘keep up the good work’ (quadrant 1), and thus the performance needs to be kept at the same level. On the other hand, ‘infrastructure construction (1)’ and ‘job creation (5)’ can be interpreted as ‘low priority’. This implies that rural migrants perceive the region is being continuously revitalized, are demanding the enhancement of cultural life, and are expecting more income generation from increased visitors rather than job creation.
In order to revitalize URE business, the missions that the Namhae county office must focus on were establishing internal and external public relation system with the highest score (3.87), followed by establishing the support system of the central/local government (3.75), and training and supporting local leaders (3.73) (
Table 16). Training experts on URE and improving the expertise of the department were both higher than 3.50. In the assessment of the importance or priority of the missions, there was a statistically significant difference between establishing internal and external public relation system and improving the expertise of the department (p < .05). The results suggest rural migrants recognized that the support of the Namhae county office is needed to revitalize URE business, and that the Namhae county office must focus more on establishing internal/external public relation system, establishing support system of the central/local government, and training/supporting local leaders than improving the expertise of the department.